Real people. Real reviews. Real insight.

There's good service.
Then there’s Trusted Service.

Our Awards recognise those businesses that deliver exceptional experiences, as rated by real customers.

The award for
brands that go
above and beyond

Businesses using Feefo put trust first. We only collect ratings and reviews from verified customers – that means they are always genuine.

Delivering amazing
customer service

Those that meet our criteria of excellence achieve the Trusted Service award. Only the businesses providing the best experience for their customers, as rated by them, make the grade.

Helping customers
buy with confidence

The Trusted Service award is a recognised symbol of trust – helping customers click with confidence. Demonstrate your dedication to outstanding service by displaying the award on your website, across social media, and in marketing campaigns.

Helping customers  
 buy with confidence

“It is a huge honour for Iceland to possess such a renowned and respected award from Feefo. It’s not only valuable to the business, it is also a great way to show Our Customers that we listen, we care, and we can be trusted.”

Rachel Lewis, Iceland

From brands like these

Received your
Winners Code?

Use your code to access your Feefo Trusted Service digital assets, certificate and media pack – and show the world!

Take Me There